Few quick-service brands have been as steady as Taco Bell over the past few calendars. And that’s putting it lightly. One of ...

AI might seem like a viable solution to all of the world's problems. However, there have been some instances that its fast ...

(COLORADO SPRINGS) — A Colorado Springs family is suing the owners of a local KFC and Taco Bell, after their father died when he was taken hostage in the drive-thru back in 2023. The lawsuit claims ...

The annual QSR assessment of drive-thrus is in, with Taco Bell emerging victorious as the least time spent in ...

QSR speed of service improved slightly, but mobile orders, app payments and customizations have created more complex ...

Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in ...

Artificial intelligence is a massive help to everyday processes and work, but over at fast food chain Taco Bell, it is not as effective compared to humans. Taco Bell's management recently admitted ...

In what might be one of the most easily predictable AI missteps to date, Taco Bell's recent move to replace human employees with AI to help manage drive-thru orders has gone spectacularly wrong. From ...

Last year, Taco Bell made a simple bet that Alexa-like voice assistants could handle the drive-thru window. It didn’t consider whether people could handle dealing with AI. According to the Wall Street ...