Tennessee-based franchisee Charter Foods has begun implementing PAR Technology’s Coach AI in its restaurants, giving ...

Few quick-service brands have been as steady as Taco Bell over the past few calendars. And that’s putting it lightly. One of ...

AI might seem like a viable solution to all of the world's problems. However, there have been some instances that its fast ...

Average drive-thru times at major fast food chains got 29.8 seconds slower in 2020, a survey showed on Thursday, dragged by increased safety protocols and staff turnover during the coronavirus ...

A Taco Bell in Lancaster Township is reopening at 2 p.m. Thursday after being torn down and rebuilt with an extra drive-thru ...

Intouch Insight, a leader in customer experience solutions, today announced the release of its 25th Annual Drive-Thru Study, ...

QSR speed of service improved slightly, but mobile orders, app payments and customizations have created more complex ...

Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in ...

The annual QSR assessment of drive-thrus is in, with Taco Bell emerging victorious as the least time spent in ...

Foodie Bethany Gaskin takes a late-night Taco Bell car mukbang for round three.

We tried a selection of the fast-food burger chain’s crafted drinks, which are in test at about 500 locations. Here’s what we ...