In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

A surprising number of small businesses still operate on a cash-only basis. Although cash-only businesses save money on credit card processing fees, the benefits of accepting multiple payment forms ...

As more companies shift their operations to the cloud, choosing the right provider has become a major decision that affects everything from scalability to performance to long-term costs. Amazon Web ...

The iron triangle of product development has shortcomings. Learn why the lean startup process is the best way to achieve "fast, good and cheap," all in one project. There’s an old saying in software ...

Network security and performance can have a significant effect on your company’s overall success. That’s why all companies, especially e-commerce businesses, must monitor their networks frequently to ...

Frederick W. Taylor – widely regarded as the founder of scientific management – revolutionized how businesses operate by introducing time-motion studies, standardized processes and incentive-based ...

Historically, most companies have focused their time, energy and resources on their bottom lines and securing the best financial performance for their shareholders. But times are changing and people ...

Running a farm isn’t cheap. From buying land and equipment to managing seasonal cash flow, agricultural operations face unique financial pressures. For this reason, many farmers turn to agricultural ...

Silicon Valley, the tech capital of the United States, draws investors seeking to fund the “next big thing.” The proliferating ideas, expertise and funding have turned the area into a breeding ground ...

Automated email sequences are sent to users after they take specific actions, such as signing up for an email newsletter or completing a purchase. These perfectly timed and crafted emails may seem ...

Navigating an appropriate response when someone loses a loved one can be uncomfortable and confusing, especially for an employer. However, rather than shying away from the situation, offer grieving ...

Spreadsheet software can be incredibly helpful for business owners looking to streamline their data collection and organization. You can use spreadsheet software for various parts of your business, ...