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During the early stages of the COVID-19 pandemic, IT departments scrambled to deliver tools to end users that would enable them to communicate with others while working from home. This set off an ...

In 2000, I was involved in trying to develop a system for online mediation. The broadband infrastructure to support such a system did not exist, so we were 20 years early. It took the COVID-19 ...

In the "Technostress in Organizations," project the researchers conducted a neuroscientific study with students to investigate videoconference fatigue in the context of online university lectures. The ...

Civil rights groups are calling on Zoom to ditch plans to explore “emotion analysis software” that would use artificial intelligence to analyze the mood of videoconference participants. In an open ...