Against a backdrop of supply chain disruption, the ecommerce boom and worldwide driver shortages over the last several years, many brands have faced hurdles concerning fulfillment while logging more ...

The dynamics of the manufacturer-retailer relationship are complex and subject to constant power shifts. Where retailers often excel at customer loyalty, recognition and retention, manufacturers often ...

Amazon plans to pay influencers $25 a video for content posted to its TikTok-like Inspire site (credit: SocialBook) Amazon will start charging a 2% per-item fee to merchants using Seller Fulfilled ...

It’s undeniable that GenAI is have a major impact across industries, especially since OpenAI introduced ChatGPT last November. But what does that mean in terms of dollars and cents? Research firm IHL ...

Connected to the company’s acquisition of Thankful, Gladly Sidekick helps brands save money, deliver personalized customer service at scale, and build lifelong customer loyalty Gladly Sidekick is a ...

While it’s been widely reported that Federal Trade Commission head Lina Kahn is planning to drop a massive antitrust lawsuit against Amazon, analysts at Baird argue in a research note that the move ...

Gen Z and young millennials aged 18-29 have a much greater price sensitivity and lower brand loyalty than previous generations, presenting a challenge for brands aiming to sync with this demographic, ...

Zerobroker, a logistics technology firm that lets shippers eliminate fees by connecting directly with carriers without using a freight broker, has raised $6.5 million in a seed round that includes ...

No one questions the fact that ecommerce packaging waste is a major problem, clogging the planet with yet more plastic and cardboard. The twofold question then becomes, what is being done about it, ...

A U.S. Postal Service plan to insource all line hauling of mail and parcels between hubs and local delivery units, which had been handled by contractors, will be completely phased in by 2025, ...

GXO Logistics, which calls itself the world’s largest pure-play contract logistics provider, is acquiring third-party logistics firm PFSweb for $181 million in an all-stock deal, the companies ...

Amazon aggregators, companies using massive capital infusions to acquire top sellers and roll them up to gain economies of scale, continue to fall on hard times as market forces have squeezed the ...